At b12link.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information.
  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent on site, referring website.
  • Purchase Data: Product purchases, payment method, order history.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services (e.g., delivering eSIMs).
  • Process transactions and send you order confirmations.
  • Improve website functionality and customer experience.
  • Communicate with you about updates, promotions, or support.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share it only with:

  • Service providers who help operate our business (e.g., payment processors).
  • Legal authorities when required by law or to protect our rights.
  • Marketing tools (like Google Ads) for advertising purposes, where permitted.

4. Data Security

We use industry-standard security measures (SSL encryption, secure servers) to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw your consent at any time.
  • Opt-out of marketing communications.

To make a request, contact us at: Marketing@b12esim.com

6. Cookies

We use cookies to personalize content, provide social media features, and analyze our traffic. You can control cookie settings in your browser.

7. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Refund Policy

Refund requests can only be processed under one specific condition : if the eSIM service fails to be activated. If activation issues occur, please reach out to our support team to request a refund.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 Email: Marketing@b12esim.com
🌐 Website: https://www.b12link.com